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Once a month, I send out an email newsletter with home maintenance tips, resources we think you might find valuable, and other handy links + articles.
My father started a water damage restoration business in 1962: Here's Dad in the mid-1960s - he would've been about 30 years old here. His 8 siblings knew him as Bobby, but everyone else called him Bob. That meant my weekends and summers as a kid were spent helping him on job sites. I didn’t just learn about water damage and restoration; I learned what it meant to truly help people. I’ve never been a corporate salesperson, but working with people is something that’s always made sense to me....
I know what you’re thinking, but don’t worry: This isn’t another New Year’s resolutions email. No; instead we’ll call it a “prepare my home for 2025” email. Or a “keep my family happy and healthy in the new year” email. I recorded a short Happy New Year message for you (<1 minute) to say hello and share a special free resource for keeping your home safe from water, fire, and mold damage in 2025. (In it, you'll also get to see my dog, Alpha - the unofficial mascot of the Umpire team!) Click...
I was all the way across town when it happened. I got the ping on my phone. The app’s familiar icon caught my eye as I checked my lock screen. The app icon you hope you never see. There is a fire brewing at your house. Okay, so that’s not exactly what the notification said. But it may has well have. The app was linked to a device I installed in my house earlier in the year. A device called Ting. (Have you heard of it?) It’s a small sensor that you plug into the wall, and it monitors your...