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Once a month, I send out an email newsletter with home maintenance tips, resources we think you might find valuable, and other handy links + articles.
Quick question: do you know what your homeowner insurance policy covers? Most homeowners think they do. Until they file a claim. Here’s the thing: there are some common gaps in homeowner policies that most folks don’t learn about until after home damage emergencies strike. To help you know what to look for, I reached out to a few trusted insurance professionals I work with regularly. Here are three questions they recommend asking. 🤔 Does my policy cover water damage from a slow leak? 👉 Why...
A few weeks ago, we got a call from a homeowner in Winchester. There was water leaking into the downstairs bedroom from the kitchen on the floor above. It turned out that the dishwasher was the culprit - and they hadn’t noticed it until it was too late. When our team got to work, we found that the water had seeped under the kitchen floor. It had crept behind the cabinets. And mold had started to grow. That’s a lot of damage - $30-$50K worth in rebuilding costs - from something that started as...
A few years ago, I switched the color of Umpire’s t-shirts to improve our communication. Spoiler alert: it worked. Here’s what happened. 👕👕👕 When Umpire was first getting started, our uniform was black t-shirts with our logo on the front. This felt like a good compromise between professional and comfortable, as far as uniforms go. (Wearing khakis and collared shirts to clean up a flooded basement like Those Other Guys just didn’t seem very practical.) The black t-shirt choice seemed like a...